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Discover your new online service solution


Service Shop digital platform combines modules that can help you simplify daily activities and increase maintenance efficiency of your Ultrasound and Life Care Solutions (Anesthesia, Respiratory, Monitoring, Cardiology and Perinatal care) assets:

 

Shop

  • Shop: Request quotation and order from a catalogue of almost 2000 GE HealthCare products (parts, probes, equipment, accessories, repairs), available at a special web-price1.

Support

  • Part Identification Tool: Simplify parts identification and avoid ordering wrong parts by browsing for spare parts online.
  • Service Documents: Get access to the latest operator and technical manuals, and other service documents in pdf format, all gathered in a single online library.
  • Lifecycle Information: Stay up-to-date on your assets' lifecycle.
  • Live Chat Assistance (Click2Chat): Get access to a GE Healthcare certified engineer, who will answer technical questions and assist in the maintenance of GE HealthCare equipment.

Repair

  • Track My Repairs: Monitor repair status for each of your products shipped to Repair Center facilities.

Learn

  • How To Videos: Get access to a wide range of tutorial videos that help you assemble, disassemble and checkout GE HealthCare equipment.
  • Online education (E-Learning modules): Get access to a full range of Technical and Clinical trainings online.

1Discount on GE HealthCare list price.

 

Service Shop Account

Ideal for even more support and education

  • Shop
  • Parts
  • Manuals
  • Videos (full access)
  • My Repairs
  • Lifecycle
  • Live Chat Assistance (Click2Chat)
  • Online education (E-Learning)